Adopting Technology in the Restaurant Industry

By December 21, 2016 No Comments

Have you ever wondered how the adoption of technology can strengthen your business processes and increase profitability? Most of us are well aware that we are in the midst of a digital revolution and had witnessed massive changes sweeping across industries and businesses. This is apparently similar for the restaurant industry. Many of these technological advancements have led to breakthroughs in productivity and at the same time resulted in some practices becoming obsolete.



Tablets is starting to become ubiquitous and they are the most widely adopted technology in the local restaurant scene. You can see them at the entrance of the restaurant, at the tables, cashiers and even the back kitchen. Many restaurants are utilising the tablets as a Point of Sale (POS) equipment, to input and receive orders, submit bills and generate a queue for customers.


Digital Receipts

Settling the bill has always been quite of a hassle. Sometimes the request may be missed out, on many occasions where the restaurant is packed, customers may need to wait a substantial amount of time before they get the bill. Many restaurants have invested a large amount of effort to ensure that the food is up to standard and the service standards are excellent. Many restaurants are aware that it is crucial for the customers to leave the restaurant on a good note. Therefore, ensuring that the bill is well taken care of is an important step in leaving a good impression behind.

It may be worthwhile for restaurants to consider allowing guests to make their payment via an application or online payment gateway. Subsequently the receipts can be sent to their inboxes or phones. Through this process, restaurants are able to collect customers’ information and this could become an opportunity for them to build a deeper relationship.


Kitchen Display Screens